Return & Refund Policy – TheInkLayer

Thank you for shopping with TheInkLayer.

We want you to love your purchase, but if something isn’t right, we’re here to help.

1. Return Eligibility

We accept returns only if:

• The product is damaged, defective, or incorrect on arrival

• You received a different size/design than what you ordered

• The issue is reported within 7 days of delivery

To be eligible for a return:

• The item must be unused, unworn, and in the same condition as received

• All original tags and packaging must be intact

2. Non-Returnable Items

We do not accept returns for:

• Products that have been worn, washed, or used

• Customized / personalized items (unless defective)

• Items without original packaging

• Any request raised after the return window

3. Exchange Policy

We offer size exchanges for apparel if the size received does not fit, provided:

• The product is unused

• You notify us within 7 days of delivery

• Exchange shipping charges may apply

4. Refunds

Refunds are processed only in these cases:

• Product is out of stock for exchange

• You received a defective/damaged item

• Incorrect item delivered

Refund Method:

• Refunds will be sent to your original payment method or UPI/Bank Transfer

• Processing time: 5–7 working days after approval

Shipping charges are not refundable.

5. Order Cancellations

Orders can be cancelled within 1 hour of placing the order.

After the order is processed or shipped, cancellation is not possible.

8. Contact Us

For any questions, feel free to reach out:

📩 theinklayer87@gmail.com